Frequently Asked Questions
1.
Where are classes held?
All face to face classes take place at Ann's Yoga Lounge in Heckington. Our house backs on to Heckington Showground, address below (see also Contact page for a map)
4 Hall Close
Heckington
Sleaford
Lincs NG34 9SF
Virtual classes are streamed live from my home to yours via Zoom
2.
Do I need to book in advance?
Yes. The studio is for max 4 to 6 people in person so it is vital to book ahead and secure a place. Virtual class bookings are also limited so that I can see you clearly. Bookings are via Bookwhen.com/annsyogalounge or click through via one of the Book Now buttons on this site. All classes can be booked up to 30 days in advance. If a class is full, there will be a red 'no entry' sign next to it on the schedule. However, you can put yourself on the waiting list and if another student cancels or transfers their place you will be sent an email notifying you that a space has become available. You have 30 minutes exclusive access to book before an email is automatically sent to the next person on the waiting list. After that time, the place can be booked by anyone if it is still available, including you if you missed your 30 minute exclusive window. If you have any problems booking just give me a shout and there is also a handy link from Bookwhen https://helpforbookers.helpsite.com
3.
Can I book a block of classes?
Yes, classes can be booked singly or you can save money and purchase a class pass - options for 5 or 10 classes or 30 days. You can pick and mix classes - you are not tied to a particular day or time.
Note that you only need to buy 1 virtual class per household and class
NB: When you put a pass in your basket you must also book at least one class at the same time - but you do not have to book all sessions at once
4.
How do I pay and how can I cancel or transfer a booking?
You can pay for single classes or class passes on the Bookwhen site at time of booking via Stripe, or transfer the money to our account:
Mrs Ann Riddell
20-34-60
63695905
Local students can post cash through the letterbox
Tickets can be cancelled or transferred by you up to 24 hours before start of class through your email confirmation or reminder email with the use going back onto your pass (if you have one) for another time. Just find your email and 'ticket option' and from there you can select cancel or transfer. If you need to cancel with less than 24 hours notice though, your ticket will be lost but I can provide you with a class recording
If you pay for a single class through Stripe and need to cancel that, the money will be credited back to your Bookwhen account to use another time, provided the cancellation is outside the no-cancellation window. Sometimes I am able to offer you a replacement class that week if there are still vacancies. Do enquire about refunds - these can be arranged with a small percentage taken off by Stripe for the transaction. If there are any issues or other questions I can help with, do give me a shout
5.
Are your classes suitable for beginners?
Yes. Most of our students have started as beginners. The gentlest classes are the Relax and Recharge Sunday afternoon sessions. The Tuesday night Yin classes are also slow and mindful and floor-based (no bobbing up and down in sun salutations!). Beginners are welcome to come to any of the other weekday or evening classes and I will offer adaptations if needed
If you are unsure which class would be most suitable for you, just give me a shout, and I will be happy to help
6.
Do you offer private tuition?
Yes, I offer private classes at the Yoga Lounge at £48 per hour/£135 for a block of 3 (with additional time given to you to discuss your requirements) and a coffee and chat afterwards if you have time
You could share this class with a friend or family member
These sessions are tailored to your needs at a time to suit you and I will also provide you with a recorded guided meditation and a sample class to follow at home
They are useful if you are busy and my regular schedule does not fit your diary. You might be a total beginner and wish to learn the basics before attending a regular class. Maybe you are new to exercise and a bit body conscious. Perhaps you are looking for some quality 'me time' and wish to have a fully customised experience. We can include Hatha, Yin, Restorative, Meditation - the choice is yours for the hour!
Please get in touch if this is something you are interested in
7.
What do I need to bring/wear?
Wear comfy layers. eg leggings, T-shirt and jumper. You will probably start and finish class with a jumper and socks on and remove these part way through.
A bottle of water is a good idea.
You are encouraged to have your own mat and props such as a block, strap and blanket if you'd like to use them. A bolster is also a wonderful addition - we have a full stock of equipment though so feel free to borrow. Give me a shout if you would like recommendations for purchasing your own equipment. If you are practising at home you can improvise with household items too!